ScreenCloud Facebook App Digital Screen Guide

How to create an awesome digital signage display using your latest Facebook posts.

Feb 2017

ScreenCloud Facebook App Digital Screen Guide

The Social Feed for Facebook app from ScreenCloud allows you to easily share your latest Facebook posts as a single feed on your digital signage screens. This is great for keeping employees, customers and stakeholders engaged in your company updates and to encourage higher social interaction on your online pages. 

The Social Feed for Facebook app works with the Facebook brand pages you manage, allowing you to select a brand page and share its latest updates via a digital screen. 

With the ScreenCloud Facebook app you can:

  • Connect to any company Facebook page that you have admin rights to
  • Select a customized theme of your choice
  • Provide a clear view of your company profile to stand out and achieve more online engagement.

Here’s how it works:

1. Install Social Feed for Facebook

1.1 - To begin, follow this link and select “Get App”. This will log you in to your ScreenCloud account, or prompt you to set up our free trial in order to use the Social Feed for Facebook app and others within our App Store.

1.2 - Once logged in select “Add this app” from the top right hand corner.

Facebook add this app

2. Choose the Facebook page you wish to show

To select the Facebook page you wish to show, you’ll need to log in to your Facebook account and allow ScreenCloud access. This ensures that we can pull the Facebook feed directly from a page you manage. 

2.1 - Select ‘login’ from the app installation panel as shown below. This will direct you to Facebook where you can either log in or approve ScreenCloud to access the account you are already logged in with.

2.2 - Once logged in, choose the page you wish to show on screen from the selection offered. If you cannot see the page you are looking for within the list it may mean that you are not an admin of that page, or that you are logged in to the wrong Facebook account.

In this case, you can ask the admin manager of the page to allow you access by inviting you as an admin. If you do have admin access and still cannot see the page listed, you may wish to try logging out and logging back in at https://www.facebook.com before trying to re-add the app. 

3. Configure your app settings

With Social Feed for Facebook you can choose which theme to use to display the app on your digital screens.

i) Theme: The preset options include the default or "light" theme:

A dark theme:

A custom theme made up of your company branding or chosen colors:

To create a custom theme check out our guide on how to use the App Theme Editor. Once you have set up a custom theme you will see this in the theme dropdown within the Social Feed for Facebook app.

ii) Display photo & video in fullscreen: switch this on to display any photos and videos on your feed in fullscreen.

iii) Display QR code: switch this on to display a QR code that smartphones can scan from your TV screen to quickly pull up your Facebook page.

4. Preview your results

Once you’re happy with your page and the design you wish to show it’s time to preview your results! 

Click ‘Preview App’ and a small popup will show you exactly what your Facebook page updates will look like when live on your screen and added to a playlist. This will include the timing of each post and the theme you have chosen. 

Social feed for Facebook custom theme

5. Add your Facebook app to a playlist 

When you’ve selected your Facebook posts and pages to show, it’s easy to add them to a playlist. 

5.1 - Select ‘Add App’ and you’ll be given the option to name your Facebook Social Feed. This is useful to help you distinguish between multiple Facebook feeds that you may wish to add to your display.

5.2 - Now navigate to ‘Playlists’ and either add your Facebook feed to an existing playlist, or start a new one. 

Frequently asked questions:

Can I display the Facebook app in portrait?

Yes the Facebook app can be used within a portrait or landscape display.

Can I use the Facebook app as part of a zoned digital signage display?

Yes, when setting up a zoned display you will see the option to ‘Add App’. Any Facebook feeds you have setup will be found in this list. However, within a zoned display you will need to think about where the Facebook feed is inserted to ensure that the display is optimized for audiences to see and read the updates. 

How are the results ordered?

Facebook posts are shown chronologically. 

How long is each post shown for?

Each post is shown for approximately 20 seconds.

Why do I have to log in through Facebook before my results can be shown?

In order to show a Facebook social feed, you have to verify that you have admin access to the page. This is achieved through logging in and selecting the page that you wish to share within your display. 

How often do the results update?

Approximately every 30 minutes.

Certain videos won't play on screen, how can I fix this?

If a video is uploaded on Facebook with certain permissions, then the app will not be able to play this content on screen. For example, if the uploaded removed its ability to be embedded, auto-play, set age restrictions, then Facebook will block the video from playing on all other apps and services. If you own the video and none of the above is applicable, please reach out to our support team with more information.

For further questions please contact support@screen.cloud with details.   

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